Frequently asked question

HGR Amusement is headquartered in Ahmedabad, Gujarat, India. We have one of the largest amusement equipment showrooms in India with 400+ machines on live display, so clients can physically experience and evaluate the equipment before purchasing. It is highly recommended to visit our experience center when planning a game zone or FEC setup.

HGR Amusement has been serving the amusement and entertainment industry for over 30 years. In that time, we have successfully delivered Family Entertainment Center Equipment, Bowling Alley Equipment, Soft Play Area setups, VR Games, and complete arcade solutions to hundreds of clients across India.

Yes, HGR Amusement provides pan India delivery and installation support. Whether you are setting up a game zone in a metro city or a smaller town, our logistics and technical teams ensure timely delivery, professional installation, and post installation support anywhere in the country.

Yes, HGR Amusement caters to international buyers as well. We supply spare parts and select amusement equipment to clients outside India with reliable global shipping options. For international inquiries, please reach out to our sales team directly.

HGR Amusement is a leading Arcade Games Supplier offering a wide range of machines including Air Hockey Tables, Basketball Arcade Machines, Hammer Arcade Machines, Gun Shooting Games, Car Racing Game simulators, Bike Racing Games, Gift Redemption Games, and Ticket Redemption Games. All machines are available in both coin operated and card operated formats.

Ticket Redemption Games are arcade machines where players earn paper tickets based on their game performance and later redeem those tickets for prizes or gifts. Gift Redemption Games, on the other hand, directly dispense prizes or gifts through the machine. Both formats are extremely popular in Family Entertainment Centers as they encourage repeat play and boost customer engagement.

Yes, HGR Amusement’s arcade machine range is designed to cater to all age groups. While Kiddy Ride Suppliers typically focus on young children, our catalog covers everything from toddler friendly Kiddy Rides and Soft Play Equipment for young kids to high-adrenaline Car Racing Games, VR Games, and Shooting Games for teenagers and adults.

A Hammer Arcade Machine, also known as a strength tester or high striker game, is a popular attraction where players hit a pad with a mallet to test their strength. It is best suited for amusement parks, malls, gaming zones, and entertainment centers. HGR Amusement is a trusted Hammer Arcade Machine Manufacturer offering durable and high-engagement models.

Absolutely HGR Amusement provides customized arcade machine solutions based on your floor area, target audience, and investment capacity. As an experienced Amusement Games Manufacturer, our team will assess your space and recommend the best mix of Coin Operated Arcade Machines, Redemption Games, and interactive attractions for maximum ROI.

A complete bowling alley setup from HGR Amusement includes bowling lanes, gutters, approach areas, automatic pin setting machines, ball return systems, computerized scoring and display systems, bowling balls, shoes, and all required accessories. As a full-service Bowling Alley Equipment Supplier, we handle everything from initial planning to final installation.

A standard bowling lane requires approximately 100 feet in length and around 72 Inches in width per lane. A typical commercial bowling setup requires a minimum of 2 to 4 lanes. HGR Amusement’s team can assist you with a detailed space layout and guide you on how to maximize your available area efficiently.

Yes, HGR Amusement provides structured after-sales service and Annual Maintenance Contracts (AMC) for all Bowling Alley Equipment. Our technical team is trained to service pin setting machines, scoring systems, and other critical components to ensure smooth day-to-day operations.

Yes, HGR Amusement caters to projects of all sizes. Whether you are planning a 2-lane mini bowling setup for a restaurant or a 12-lane commercial bowling center for a mall, our Bowling Alley Equipment can be customized to match your space and budget.

As a leading Soft Play Equipment Supplier, HGR Amusement provides a full range of kids’ play equipment including foam padded climbing frames, ball pools, tube slides, trampoline sections, themed soft play structures, toddler zones, and interactive sensory play panels. All equipment complies with safety standards and uses child safe materials.

Soft play zones can be set up in spaces as small as 200 square feet for a basic toddler friendly setup. A more comprehensive soft play area with multiple play elements typically requires 1,000 to 3,000+ square feet. HGR Amusement’s design team will help you plan an optimized layout based on your space.

Yes, Kiddy Rides and Soft Play Equipment are different product categories. Kiddy Rides are coin or token operated mechanical rides for young children such as mini cars, animals, or character rides that move and play music. Soft Play Equipment refers to the padded indoor play structures. HGR Amusement supplies both as a leading Kiddy Ride Supplier and Soft Play Equipment Supplier in India.

A Bike Racing Game features a motorbike style simulator where players steer and lean into turns for a realistic two-wheeler racing experience. A Car Racing Game uses a steering wheel and pedal setup to simulate four-wheeler driving. Both fall under the racing simulator category and are extremely popular attractions in arcades. HGR Amusement is a trusted Bike Racing Games Supplier and Car Racing Games Supplier offering multiple models across different price points.

Yes, Gun Shooting Games supplied by HGR Amusement are arcade style entertainment games and are completely safe for children and adults alike. These are not realistic weapon simulations they typically involve shooting at targets, cartoon enemies, or fun themed environments using light gun or infrared technology. Age recommendations may vary by game model.

A Trampoline Park is a large indoor entertainment attraction featuring interconnected trampolines, foam pits, dodgeball courts, climbing walls, and freestyle jump zones. It is one of the most popular FEC investments today. As a Trampoline Park Manufacturer, HGR Amusement recommends a minimum of 2000 to 5000 square feet for a basic setup, while a full-scale park can require 10,000+ square feet.

Yes, HGR Amusement is a reliable Bumper Cars Manufacturer supplying both electric and battery-operated bumper cars suitable for indoor and outdoor venues. Our bumper car models come in various sizes to accommodate children and adults and can be customized with different themes and colors to match your venue’s aesthetic.

A well-planned game zone or Family Entertainment Center can recover its initial investment within 18 to 36 months depending on footfall, pricing strategy, and location. Coin Operated Arcade Machines and Ticket Redemption Games typically have high ROI due to low running costs. HGR Amusement can help you design a product mix that maximizes profitability for your specific setup.

Yes, HGR Amusement offers complete game zone planning support. From space planning and equipment selection to installation and staff training, we handle the entire project lifecycle. Our “Plan Your Game Zone” service is specifically designed for first-time entrepreneurs and existing businesses looking to add an entertainment zone.

A basic arcade game zone can be set up in as little as 300 to 500 square feet with a curated selection of Coin Operated Arcade Machines and Redemption Games. For a mid-sized FEC with soft play, trampolines, and VR Games, 3,000 to 5,000 square feet is recommended. HGR Amusement’s team will help you make the best use of whatever space you have available.

HGR Amusement has a dedicated technical support team that handles breakdown calls and maintenance requests across India. Response times depend on the location and nature of the issue, but our team prioritizes minimal downtime, especially for high-revenue machines like Bowling Alley Equipment and VR Games.

Yes, HGR Amusement maintains a large inventory of genuine spare parts for Coin Operated Arcade Machines, Bowling Alley Equipment, Air Hockey Tables, Soft Play Equipment, and other amusement installations. Spare parts can be ordered directly through our website or by contacting our parts team.

If your arcade machine or any other amusement equipment stops working, you should first contact HGR Amusement’s technical support team via phone or WhatsApp. Our team will diagnose the issue remotely in most cases and dispatch a technician if an on-site visit is required. For AMC clients, priority service is guaranteed.

Yes, HGR Amusement provides basic operational training to staff at the time of installation for all equipment including Bowling Alley setups, VR Games, Soft Play Areas, and Arcade Machines. This ensures your team can handle day-to-day operations, basic troubleshooting, and routine cleaning without requiring external support for minor issues.

The minimum area requirement for installing a Softplay or Indoor Playground setup is 200 sq. ft. or more. However, larger spaces allow for a wider variety of play zones and activity modules that enhance the overall play experience.

A Bowling Alley typically requires an area of 1200 – 1400 sq. ft. for a set of two lanes. This includes the lanes, seating area, and necessary back-end equipment space.

Yes, we provide full warranty and after-sales support for all our products. Our service team assists with maintenance, replacement, and technical queries to ensure smooth and long-term operation.

Yes, customization options are available for all major products. You can personalize the design, color themes, and overall layout of Softplay zones, Trampoline Parks, and other installations to match your brand identity or space concept.

The average lead time ranges from 15 to 90 days, depending on the type of equipment and project size. Factors like customization and shipment timelines can influence the total delivery period.

Yes, we offer 2D layout design services to help visualize your space before installation. Our team provides detailed design layouts that ensure maximum utilization of your available area while maintaining safety and functionality.